- Click on the preferred course to be taken to the “Course Menu”.
- Once on the course menu, find the desired course and make sure that every course module has a full green line running along the bottom of the module and 100% next to the line.
- The module is incomplete if any modules do not have the full green line and 100%.
- If completing the modules does not fix the issue, complete or redo the Quiz. (An 85% or higher on the Quiz is required to complete the module.)
Please note that skipping straight to and completing the quiz will not mark the module as completed. All module tabs and the quiz must be done for the module to be considered 100% complete.
If the steps above do not help you resolve this issue, contact support@accutrain.com for further assistance.