Common Issues

Resetting a Password
Go to your school's AccuEd Connect website. At the bottom of the screen under the login button, there will be the words “forgot password” highlight...
Tue, 15 Aug, 2023 at 11:05 AM
Changing your password
Sign into AccuEd Connect. In the top right-hand corner of the screen, a small icon with a person in the middle of it will appear. Click on the icon....
Tue, 15 Aug, 2023 at 11:06 AM
Setting Up an Account
An email with an invitation to sign into an AccuEd Connect site will pop up. Click the link in the email to be led to the AccuEd Connect site. Creat...
Tue, 15 Aug, 2023 at 11:07 AM
Fixing course progress
Click on the preferred course to be taken to the “Course Menu”. Once on the course menu, make sure that every course module has a green check mark and ...
Fri, 1 Oct, 2021 at 9:43 AM
What to Do if a Video is not Loading
        The first step that should be taken in figuring out why a video is not loading on the AccuEd Connect  site is to determine if it is happening to on...
Tue, 15 Aug, 2023 at 11:12 AM